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Shipping
USA Shipping Standard (contiguous 48 states)
· UPS/USPS - $10.00 for orders under $100.00
· UPS/USPS - FREE for orders over $100.00.
We charge a flat rate fee of $10.00 on orders under $100.00 or for product exchanges where the value of the product being exchanged is under $100.00.
The $10.00 shipping charge (if applicable) will be manually be added to your total when we process your order.
On occasion, an item will be on back-order. If this should occur, we will notify you and your order will be held until the item is back in stock. In order to qualify for the free shipping, your order must ship complete and to the same shipping address.
USA Shipping Expedited (contiguous 48 states)
· UPS 3 Day Select at cost.
· UPS 2 Day Air at cost.
· USPS EXPRESS Service at cost.
Shipping charges are calculated when we pack each order as they depend more on the size of the box and where you live than on the actual weight. The cost for expedited shipping will be added to your total when we process your order.
To give you an idea of the average costs for those services:
A small box costs approximately $37.00 for 2nd day and $27.00 for 3 day
A medium box costs approximately $68.00 for 2nd day and $44.00 for 3 day
A large box costs approximately $114.00 for 2nd day and $69.00 for 3 day
USPS Express is usually less expensive than shipping UPS 3-day, 2nd day or overnight.
If USPS Express (overnight to most areas) is less expensive, then this is how we will ship.
If you need your shipment by a specific date, put the date you need it by in the comment field of the order form and we will select the best option for you so it will arrive in time.
You can see that it pays to plan ahead on your purchases. We understand that is not always possible and we will do what we can to expedite your last minute purchases.
Shipping to Hawaii, Alaska and APO/FPOs
· USPS Priority Mail at cost.
Orders shipping to Hawaii, Alaska, and APO/FPO will ship USPS Priority Mail at actual cost. The cost is based on the weight of your package and will be manually be added to your total when we process your order. Expedited shipping is not available.
Shipping to Canadian and Internationally
· Canada - USPS 1st Class, Priority, or Express Mail Service (EMS) at cost.
· All others - USPS 1st Class or Priority Mail at cost.
We ship to Canada and overseas at actual cost and will send you a price quote before we ship. Please allow 5 extra days for your order to be processed especially during holidays. Be aware that you could end up paying duty when your package is delivered.
INCORRECT SHIPPING ADDRESSES
Please make sure the shipping address is correct when you fill out the order form.
You should also check the order confirmation email that you will receive when your order is placed.
Please be aware that UPS charges a $14.00 service fee for any address corrections that are made after your package ships.
USPS (the post office) will not be able to make a correction once your order ships and may send your package back to us if the address is incorrect.
Making sure the address is correct will eliminate a delay in the delivery and avoid the service fee.
TRACKING and EMAIL NOTIFICATIONS
UPS will email the tracking number when your order ships and when they deliver your package. They will send another email should your package be delayed due to weather conditions or if they have trouble delivering because of an incorrect shipping address.
USPS (Post Office) - Stamps.com will email the tracking number when your order ships. They will send another email when the post office scans your package as delivered. If you want to check the location of your package at any time please input the tracking number provided by Stamps.com into the post office web site www.USPS.com .
Questions?
Should you have any questions about our shipping methods or rates, please feel free to contact us by phone or by Email. Our normal Business hours are 9-5 pm Mountain Time.
You can email using the following link: Email Us Now
Our toll free number is 1-866-797-4084 inside the US and 303-456-5742 outside the US.
Thank-you for taking the time to read this page. We appreciate both your time and your business.
Best Wishes, Mark and Karen
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